Account

Where can I see my invoices?

Your delivery charges and invoices will be displayed in your EshopWedrop user account. You will also be able to see the status of your deliveries here.

General

What is EDee? Can I buy from other online shops? Other than those detailed on the EshopWedrop website? My parcel was rejected at my EshopWedrop shopping address. Why? What are the benefits of cross-border online shopping? How does the service work? Read our Step by Step Guide.

Account

What is the Personal EshopWedrop Delivery Address? How can I check my parcels and how can I find out when they arrive at destination? Where can I see my invoices? How do I know that my products were received at my EshopWedrop shopping address? What are Drops?

Orders

When will the surcharge take effect? What are the standard maximum dimensions allowed for one parcel? I made an online purchase but I cannot see it among my parcels in my EshopWedrop account. Why? What can I do? Can my parcels be picked up by another person?

Retailers

Can I compare prices between various online shops? Can I also buy from other European countries? The online shop (Ebay.co.uk, Amazon.co.uk) would not accept the telephone number provided by EshopWedrop. What should I do?

Tracking

How to use your EshopWedrop tracking number

Contacts

Have more questions? Give us a call and member of the team will be happy to assist you

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